Healthcare & Dental

Your patients always
reach a voice.

Appointment booking, insurance questions, prescription refills, and reminders — your AI employee handles patient calls with warmth and HIPAA-compliant precision. No more missed appointments or frustrated patients.

See How It Works→

Try It Live

Talk to your AI employee.

Scenario

A patient calls to schedule an appointment, ask about insurance, and request a prescription refill.

Healthcare Agent — Live

Ready to Talk

Click below to start a live voice call with the Healthcare agent.

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The Problem

When a patient calls to book an appointment and gets voicemail, 60% of them call the next provider. Every missed call is a patient — and revenue — lost forever.

What Your AI Employee Handles

Built for your industry.

01

Appointment Scheduling

Books, reschedules, and cancels appointments by syncing directly with your calendar and EHR system in real time.

02

Insurance Verification

Answers common coverage questions, collects insurance details, and flags patients who need pre-authorization.

03

Prescription Refills

Verifies patient identity, logs refill requests, and routes them to the right provider for approval.

04

Appointment Reminders

Sends automated reminders via WhatsApp, SMS, and email to dramatically reduce no-show rates.

05

FAQ & Triage

Handles common questions about hours, location, parking, and new patient forms — escalates clinical questions to staff.

06

Post-Visit Follow-up

Checks in with patients after appointments, collects feedback, and flags concerns for your clinical team.

Sample Call Flow

From ring to resolution.

01

Greeting

Welcomes the patient warmly, identifies whether they're new or existing, and asks how to help.

02

Assessment

Determines if it's a booking, refill, insurance question, or something clinical that needs a nurse.

03

Resolution

Books the appointment, processes the refill request, or routes the call appropriately.

04

Confirmation

Sends a WhatsApp confirmation with appointment details, forms, and parking instructions.

Integrations

Connects to your practice stack.

Epic
Calendly
WhatsApp
Twilio
Google Calendar
Gmail
Slack
Outlook

Plus custom API integrations for any system you use.

The Direct Line

Hire Klang.
Your AI employee
starts Monday.

Schedule a consultation with us and we'll build a custom AI employee for your business — fully managed, end to end.